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Frequently asked questions

Frequently Asked Questions

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Where in Austin, TX is Skyloft located?
Skyloft Austin is located on 507 West 23rd St. Austin, TX 78705, situated in the heart of West Campus, minutes from the UT Tower, favorite campus eats, and your next class.
What types of floorplans are available at Skyloft?
We have a wide variety of floor plans, from Studio, 1-bedroom, 2-bedroom, 3-bedroom, 4-bedroom, and 5-bedroom layouts with private bedroom and bathroom options available!
What amenities are available at Skyloft?
At Skyloft, we’ve curated a wide range of amenities to elevate your lifestyle:

Fitness & Wellness: Stay active on your schedule with our fully equipped onsite fitness center, designed with everything you need for cardio, strength training, and daily workouts.
Rooftop Retreat: Head up to our 18th-story rooftop pool featuring theater-style projection TVs—the ultimate spot to unwind, soak up the Austin views, or catch the game with friends.
Study & Social Spaces: Focus and collaborate in our business center and private study rooms, stream effortlessly with high-speed community-wide WiFi, or hang out at our planned social activities.
Convenience & Connectivity: Grab quick meals and snacks right at home from the onsite SkyBites Market, secure your ride with indoor bike storage, and enjoy 24/7 peace of mind with Luxer package lockers and controlled access entry.
Student-Friendly Living: Experience hassle-free living with individual leasing, roommate matching services, and a pet-friendly community built for your lifestyle.
Professional Onsite Management: Our dedicated team is right here on-site to ensure your experience at Skyloft Austin is smooth, comfortable, and enjoyable.
Is Skyloft a pet friendly community?
Yes! We’re happy to welcome pets to Skyloft. To ensure a smooth move-in for you and your furry friend, reach out to our leasing team for details on pet fees, limits, and breed guidelines.
What is an individual lease?
An individual lease is a by-the-bed lease, which means you are only responsible for the bedroom space you are assigned to and have a shared responsibility for common areas with your roommates. This also includes rental installments – so no worrying about if your roommates are late on payments!
What is a rental installment?
Rental installment refers to the contract total price, divided equally 12 times for convenience. Your first installment will be due August 1 and your last installment is due July 1 unless you’ve elected to renew at Skyloft. Helpful Hint: because we’ve divided the rental installments equally 12 times, August’s rental payment is not prorated!
Are utilities included?
Internet and cable are on Skyloft! Electricity, water, and sewer are split evenly with your roomies. You’ll also have valet trash ($9/mo) and boiler fees ($10.80/mo). We’ll set up your Clear Charge account so you can pay rent and utilities in one easy, painless monthly payment to the office.
I’m ready to sign my lease at Skyloft – what should I do?
The entire leasing process can be done online through our website by starting an application! Once both the primary and guarantors finish the application, the leasing team will send over the lease for signatures. Alternatively, you can stop by the leasing office to go through the steps in person.
Do you offer a roommate matching service if I don’t bring my own roommates?
Yes! Skyloft has a roommate matching program. During the application process, you’ll fill out a roommate profile questionnaire which allows us to match you with roommates who have similar interests. Additionally, we’ve programmed with RoomSync, an app allowing you to create a profile so you can swipe on potential roommates.
What parking options are available?
Skyloft offers reserved spaces in our secured, controlled-access garage for an additional monthly fee. We offer options for both standard and compact vehicles. Prefer two wheels? We also provide on-site indoor bike storage at no extra charge!
How can I schedule a tour at Skyloft?
Our leasing office is located at 507 West 23rd St. Austin, TX 78705. Drop by during our office hours to tour, or schedule an appointment on our website through the contact submission form.
When is the move-in date?
Our exclusive white-glove service ensures a seamless transition to UT. Professional movers will handle all the heavy lifting, allowing you to focus on exploring your new campus and getting settled. Enjoy the convenience of an all day move-in window, August 20th, 2026, and start your UT adventure on the right foot.
Are the units fully furnished?
Skyloft’s apartments come fully furnished.

• Each resident will have a full-size bed with a headboard and pillow-top mattress, a four-drawer under-bed dresser, a study desk with USB, and a desk chair.
• Our standard floor plans come with common-area furniture, including an entertainment stand, mounted 55-inch Smart TV, coffee table with footrest, sofa, side chair*, and barstools.
When are installment payments due and how do I pay them?
All installment payments are due on the 1st of each month. You have multiple options for payment – ACH, debit/credit, and e-check on the resident portal.
Is renter’s insurance required? Does Skyloft offer renter’s insurance?
Each resident is responsible for having an active liability insurance policy. Typically, you can be covered under your parents’ insurance policies, or you can enroll through the resident portal and add a small fee to your monthly cost to be covered under Skyloft’s policy.
What is a guarantor and what if I do not have one?
A guarantor is a third party signer who can ensure your payments will be paid in a timely manner. If you don’t have a guarantor, we have alternative options to assist you with having your application approved – contact the office to learn more about our options.
I’m an international student – what documentation do I need to provide?
International students will need to provide a copy of their student visa in the application. In lieu of the guarantor requirements, you may opt to prepay your last 2 rental installments of the lease.
How do I apply for student housing from overseas?
The entire leasing process can be done online through our website by starting an application! Once both the primary and guarantors finish the application, the leasing team will send over the lease for signatures.
Are there housing options that cater to different cultural needs?
We understand students have different needs, and we offer flexible, preferred placement. On the application, you will be asked for your floor and bedroom preferences, as well as any additional information you would like us to know. We will accommodate preferences on a first-come, first-served basis.
I am interested in the SMART housing options; how does it work?
SMART Housing offers reduced-rate units in our community for residents who meet specific qualification guidelines set by the City of Austin. To qualify, you must meet one of two routes:

Financial Aid Path: You receive need-based financial aid, grants, or need-based loans.
Income Path: Your household’s total income falls at or below 50%–60% of Austin’s Area Median Income (AMI).
Will there be maintenance on site? How will I submit a work order?
Skyloft will have a maintenance team on site during business hours, and on-call maintenance for after hours needs. To submit a maintenance request, log into the resident portal and click the ‘request maintenance’ button or give us a call in the office and we will submit a request on your behalf.
Are the washer and dryer in the unit?
Yes! All units will have their own washer & dryer.

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